About

Ajay Pratap Yadav is a Digital Transformation Consultant at Tech Mahindra with over 8 years of experience in project management, RPA, process mining, and process consulting. He holds an MBA from the prestigious Indian Institute of Management, Calcutta, and an Engineer's degree in Information Technology from the Institute of Technology and Management. Currently, Ajay is responsible for growing the Back Office (F&A, Procurement, Supply Chain) practice in the Americas region for Tech Mahindra. He works with Account Managers to craft contextualized solutions for customers leveraging new-age technologies like RPA, AI, Analytics, Process Mining, etc. Ajay also liaises with Alliance Partners like Celonis, GEP, IValua, One Network, FortressIQ to create joint GTM strategies and executing them to drive business. He has created a Remote Consulting approach using Process Mining to enable continued transformation during COVID times. Ajay's notable achievements include program management of RPA for one of the largest logistics companies in the world, resulting in the development of 130+ BoTs, 100+ FTE savings (6M USD annualized), and risk avoidance of more than 50M USD. He executed a Proof of Concept using Process Mining in 6 weeks for one of the customers in their Back Office, analyzing the given data and finding savings opportunities worth 1M USD. Prior to his current role, Ajay was part of Tech Mahindra’s Global Leadership Cadre, where he successfully set up the Back Office Practice for Tech M in Procurement, Supply Chain Management & Finance & Accounting. He built BPaaS offerings in Procurement & Supply Chain around Source to Pay using technology partners like SMART by GEP, Ivalua, One Network, Servigistics from PTC, Digital Transformation in Back Office using RPA, AI, Process & Task Mining, etc. Ajay also worked on RFP Solutions as well as proactive pitches as part of Pre-Sales and Consulting efforts, resulting in 10+ new logo wins in both Consulting and Operations. He generated a pipeline of more than 200Mn+ USD working with Sales. Ajay started his career as a BOLD Intern with Amazon’s Customer Service (CS) and worked on a project that helped to improve the response rate of the survey for the Customer Service feedback for email medium by ~200 bps leading to reduction in NRR by ~350 bps over 4 weeks. Aj